Products · Maintenance Management System
BKORA Maintenance Management System: every request, every asset, every shift.
Work orders, preventive maintenance, the asset register, stores, projects and owner-ready reporting — one cloud platform that replaces paper logs, WhatsApp chasing and the spreadsheet nobody trusts. Built for hotels, residential buildings and facility management companies.
What the system does
Nothing gets lost
Requests arrive from phone, tablet, email or a QR code on the wall, and every one of them becomes a tracked job with an owner, a priority and a due time.
Preventive maintenance that runs itself
PPM schedules and checklists generate automatically, so servicing happens on plan instead of after a guest complains or a chiller fails.
One truth about every asset
The register holds each asset's history — faults, repairs, spend and warranty — so replace-versus-repair becomes a number, not an opinion.
Evidence, not memory
Photo before-and-after, sign-off times and part usage are captured as the work happens, giving you an audit trail for owners, insurers and audits.
Six modules, one system of record
Work Orders
Capture requests from any channel, dispatch to the right trade, close with photo evidence and a full audit trail.
Open modulePreventive Maintenance
Time-, meter- and condition-based PPM with checklists, so scheduled servicing never slips through the week.
Open moduleAsset Register
Every chiller, pump, TV and lift with its own record: serial numbers, warranties, service history and cost to date.
Open moduleInventory & Stores
Parts, tools and consumables across stores with reorder points, so a job never stops for want of one gasket.
Open moduleProjects
Capex, renovations and mobilisations tracked end-to-end, with budget against actuals and contractor coordination.
Open moduleReporting & KPIs
Downtime, MTTR, SLA compliance and spend per room in the ownership-ready pack your board expects.
Open moduleBuilt for the property you run
Hotels & hospitality groups
Room-readiness, guest-facing asset uptime and a shared view for Front Office, Housekeeping and Engineering.
See the hotel solutionResidential buildings
Resident requests, common-area PPM and contractor control for towers, gated communities and OA-managed sites.
See the residential solutionFacility management companies
Multi-site contracts run on SLA-driven dispatch, with client-ready reporting that proves the service you sell.
See the FM solutionWhat the first month looks like
Set the ground
We load your asset register, team and shift structure, then turn on work order intake so requests land in the system from day one.
Put the plan on rails
Preventive maintenance schedules and checklists go live, stores are stocked and counted, and priorities are set for the trades that matter.
Start reading the numbers
Response times, overdue jobs, downtime and spend per room come straight from live work orders — the same pack you send to owners.
Why teams switch to BKORA
Paper logs, spreadsheets and WhatsApp
Fast to start, impossible to audit. Requests vanish into a chat thread, recurring faults never surface, and month-end reporting is rebuilt by hand.
Generic CMMS software
Powerful on a factory floor, awkward in a hotel. No concept of occupancy, guest experience, department handovers or the owner reporting pack.
BKORA
Purpose-built for hospitality and property: occupancy-aware priorities, bilingual-friendly field workflows, AI anomaly detection and ownership-grade reporting out of the box.
Frequently asked questions
What is a maintenance management system?
A maintenance management system — often called a CMMS — is software that captures every maintenance request, assigns it to the right technician, tracks it until it is closed, and keeps the full history of every asset involved. BKORA does all of this in the cloud, so your team can raise, work and close jobs from any phone, tablet or workstation.
How is BKORA different from a generic CMMS?
Most CMMS tools were built for factory floors and vehicle fleets. BKORA was built on the hotel floor: it understands occupied and out-of-order rooms, guest-facing assets such as AC units, minibars and elevators, department handovers between Front Office and Engineering, and the monthly reporting pack owners actually read.
Do technicians need to install an app?
No. BKORA runs in the browser on any device your team already carries. Technicians raise and close jobs, attach photo evidence and scan asset QR codes without a laptop or a special install.
How long does it take to go live?
Most properties are running in days, not months. The first week covers your asset register, team and priorities; the second covers preventive maintenance schedules and checklists; by the end of the first month you are reading downtime, MTTR and spend-per-room from live data.
Can BKORA manage more than one property?
Yes. BKORA is portfolio-first. A group can run a single hotel or several buildings on one account, with property-level workflows and a single dashboard comparing response times, overdue jobs, downtime and maintenance cost across every site.
Does BKORA use AI?
BKORA applies AI-driven anomaly detection to your work order history. It flags unusual patterns — an after-hours HVAC spike, a room with repeat faults, a department running above baseline — so you can act on a developing problem before it turns into a breakdown.
See BKORA on your property.
A 30-minute demo tailored to your portfolio, brand standards and team.